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Managed IT & Support

Microsoft 365 and modern workplace

Microsoft 365 gives your people a familiar Office environment with broad compatibility, from anywhere. We plan, migrate, secure and manage it, so the tools are configured properly, not just switched on.

Discuss your project How the work is delivered

A good fit if

  • You are moving email and files to Microsoft 365 from servers or another platform.
  • You use Microsoft 365 but have never reviewed its security settings.
  • Files sit scattered across personal drives, shared drives and email attachments.
  • Laptop setup takes hours, or licences do not match what staff use.

What is included

  • Tenant review: licences, security, sharing policies, data location
  • Mail to Exchange Online; files structured in SharePoint, Teams, OneDrive
  • Security baseline: MFA, conditional access where licensed, Defender policies
  • Autopilot and Intune enrolment, so new devices configure themselves
  • Microsoft 365 Apps deployment and updates; Windows 365 where suitable
  • Licence optimisation, user guides and short training sessions

What this service is

One subscription covers email, documents, meetings, files and devices, but defaults rarely suit everyone and useful features stay off. We deliver it as a project or within managed IT services.

Exchange Online

Email, calendars, contacts with anti-spam and anti-malware; moved from Exchange, hosted email or elsewhere.

SharePoint Online

Libraries and intranet sites, permissions designed around how teams share.

Teams and OneDrive

Chat, meetings, team files, personal storage, sensible sharing rules.

Defender for Office 365

Phishing, malicious links and harmful attachments blocked; see email security.

Autopilot, Intune, Entra ID

Laptops ship straight to remote staff and set themselves up; identity and conditional access.

Security first, then migration

Most compromises start with stolen passwords or phishing, so before data moves: MFA for everyone, limited admin accounts, external sharing controls, email protection and suspicious sign-in alerts (our baseline).

  1. Prepare usersWhat changes, when, what to do on the day.
  2. Pre-syncData copied in batches so the cut-over is short.
  3. Cut overDNS records updated at a planned time.
  4. VerifyItem counts, shared mailboxes, calendars, permissions checked before the next batch.

Moves touch everyone, including tenant-to-tenant moves after a merger or rebrand.

Data location is verified, never assumed, and explained against the Nigeria Data Protection Act 2023 (NDPA) and any sector rules in technical terms (not legal advice).

Copilot and support

Microsoft 365 Copilot works within your tenant's permissions, so a well-run tenant comes first. Our Copilot service fixes oversharing, applies sensitivity labels and data protection, then trains users and measures adoption.

After go-live, our IT help desk handles sign-in, sharing, Teams and mailbox issues; we review licences and security as Microsoft changes features and defaults.

Delivery

How the work is delivered

  1. Review and plan

    Current tenant or email system, licences, data volumes and security settings; target setup agreed.

    Output: Tenant review and migration plan.

  2. Secure the foundation

    MFA, admin roles, sharing rules and threat protection, configured before any data moves.

    Output: Security baseline report.

  3. Migrate

    Mailboxes, calendars, contacts and files move in batches; users know what to expect and when.

    Output: Migrated data, migration report.

  4. Enable devices and people

    Devices enrolled, apps deployed, staff guided on Teams, SharePoint and OneDrive.

    Output: User guides, short adoption review.

Scope at a glance

Not included unless agreed

  • Microsoft licences and subscriptions, billed by Microsoft or your provider
  • Recovering data lost before we started
  • SharePoint or Power Platform development unless scoped; legal advice

What we need from you

  • Global admin tenant access (or creation rights) and DNS control
  • Current email and file access; users, shared mailboxes, file owners
  • An approver for security policies affecting sign-in

Before handover

  • Security settings compared with a documented baseline, before and after migration
  • Mailbox and file counts checked; licence assignments match each user's needs
  • Break-glass admin accounts secured; every changed setting documented for administrators

What affects the cost

  • Users, mailboxes and devices
  • Email and file volumes, and current location
  • Licences held: security features vary by plan
  • Permission complexity; Autopilot and Intune enrolment

No package prices: estimates in naira from an agreed scope, taxes shown separately.

Questions buyers usually ask

Where is our Microsoft 365 data stored?

It depends on the service, when the tenant was created and its billing country; we never assume any is held in Nigeria. We check in the Microsoft 365 admin centre and explain what it means under the NDPA, including transfers outside Nigeria.

Does Microsoft 365 need to be backed up?

Microsoft keeps the service running, but retention settings and recycle bins are not an independent backup; deletion, ransomware or a departing employee can still lose data. We usually recommend a separate backup through our backup and disaster recovery service.

Can staff choose their own language settings?

Yes. Apps and web interfaces support many display languages, and users choose theirs. We configure language and regional settings, including date, time and currency formats, to suit your teams.

What is Windows 365?

A Cloud PC: a full Windows desktop in Microsoft's cloud, reachable from almost any device. It suits contractors, seasonal staff and people working from many locations. It is licensed per user, so we compare the cost with physical devices first.

Guide

Microsoft 365 security baseline

The Microsoft 365 settings most small and mid-sized organisations need, from Microsoft's guidance, with a checklist.

Service

Email security

Protect mailboxes and your domain from phishing, impersonation and invoice fraud, with filtering, authentication and reporting.

Getting the most from Microsoft 365?

Tell us what you use today and what you want to change. We will reply to arrange a conversation.

Discuss Microsoft 365