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Managed IT & Support

Backup and disaster recovery

A backup only helps if you can restore from it. We design, run and test backup and disaster recovery for servers, cloud workloads and Microsoft 365, with recovery objectives agreed in business terms.

Discuss your project How the work is delivered

A good fit if

  • You have backups but have never tested a full restore.
  • You do not know how long recovering your key systems would take.
  • Ransomware worries you, and backups share your servers' network.
  • Microsoft 365 lacks separate backup, or insurers, auditors, regulators or customers ask about recovery.

What is included

  • Review of current backups, coverage gaps and recovery capability
  • Recovery point and recovery time objectives for each key system
  • On-site and off-site copies, immutable or isolated where suitable
  • Servers, VMs, databases, cloud workloads, Microsoft 365, network configuration
  • Daily job monitoring, failures fixed, scheduled test restores recorded
  • DR plan: who declares, roles, restore order, communications, contacts

What this service is

When a server fails, a folder is deleted, ransomware strikes, or a flood or a power cut outlasting your UPS and generator hits, you get systems and data back in acceptable time.

BackupDisaster recovery
A copy of dataThe tested ability to restore systems and get people working again

Many organisations have the first without the second (backup is not a recovery plan). We deliver both as a project or within managed IT services.

Platforms and design

Veeam

Virtual and physical servers, cloud workloads, Microsoft 365.

Altaro VM Backup

Now Hornetsecurity; simple VM backup for smaller environments.

Acronis

Backup with endpoint protection, for workstations and remote devices.

Zerto

Continuous replication and fast recovery of critical virtual machines.

Plus native AWS, Azure and Google Cloud backup, chosen to fit your objectives and budget (no vendor partnership implied). Designs follow 3-2-1 (three copies, two storage types, one off site), plus one copy that cannot be altered or deleted for a set period. Backup windows and replication are planned around your UPS, inverter or generator and a failover link, so outages do not silently cut jobs short.

Cloud apps and breach duties

Microsoft 365 stays running but is not designed to recover every deleted mailbox, overwritten file or compromised account, and retention expires. We back up email, OneDrive, SharePoint, Teams, cloud servers and databases separately from the service, restoring anything from one email to a whole site. Test restores, from single files to whole systems, are timed.

Breach reporting. Under the Nigeria Data Protection Act 2023, a controller must notify the Nigeria Data Protection Commission within 72 hours of becoming aware of a breach likely to risk individuals' rights and freedoms, and tell affected people without undue delay where the risk is high. Ransomware can qualify, so recovery planning includes breach response. Not legal advice. Prevention and detection: cybersecurity.
Delivery

How the work is delivered

  1. Review

    Inventory systems and backups; find gaps and single points of failure, including power and connectivity.

    Output: Backup and recovery review.

  2. Set objectives

    Business owners set tolerable data loss and downtime per system.

    Output: Recovery objectives per system.

  3. Design and deploy

    Platform, off-site and ransomware-resistant copies, monitoring.

    Output: Working backups, monitoring report.

  4. Test and document

    Test restores, time recovery, write the disaster recovery plan.

    Output: Test results and DR plan.

  5. Monitor and rehearse

    Daily checks, scheduled restores and exercises, and recovery support during incidents.

    Output: Regular test reports.

Scope at a glance

Not included unless agreed

  • Backup licences, storage and cloud consumption, billed separately
  • Data outside the agreed scope; forensics after an attack (specialists)
  • Facilities, staffing or communications planning beyond IT systems

What we need from you

  • Admin access to servers, storage, cloud accounts and Microsoft 365
  • Owners' decisions on acceptable data loss and downtime per system
  • Bandwidth for off-site backups (ideally a failover link); staff time for tests

Before handover

  • Test restores prove recovery; measured times compared with objectives
  • Off-site copy safe from attackers; separate backup admins with MFA
  • DR plan reachable even when your main systems are down

What affects the cost

  • Data volume and systems protected
  • Tolerable data loss and downtime; faster costs more
  • Retention required by policy or regulators
  • Storage location and bandwidth to it; test frequency

No package prices: estimates in naira from an agreed scope, taxes shown separately.

Questions buyers usually ask

What are recovery point and recovery time objectives?

Recovery point is how much data, measured in time, you can afford to lose; recovery time is how long a system can be down. Agreed per system, they drive the design and its cost.

Can backups protect us from ransomware?

Only if attackers cannot delete or encrypt them, so we keep isolated or immutable copies, protect backup accounts and test restores. Backups do not prevent attacks; security controls do.

Can our backups stay in Nigeria?

Often, yes, in a local data centre such as Lagos or Abuja. Most cloud backup regions are abroad (nearest in South Africa and Europe), so the Nigeria Data Protection Act's transfer rules and any sector requirements apply. We confirm and document where each copy lives, including provider support or replication.

Service

Cybersecurity services

Assessments, endpoint protection, email security, training, incident readiness, and 24/7 monitoring for managed-service clients.

Could you recover tomorrow?

Tell us what you back up today and which systems matter most. We will reply to arrange a conversation about your recovery readiness.

Discuss backup and recovery