Managed IT & Support
Managed or co-managed IT, 24/7 help desk, networks, cloud and Microsoft 365, under a written agreement.
Managed IT · Cybersecurity · AI · ERP · Software
Enterprise IT, AI, cybersecurity and business systems under one roof
We manage, secure and modernise your technology and put AI to work inside it. One partner, accountable end to end.
- Years delivering technology projects
- 7+
- Projects completed
- 310+
- Client satisfaction
- 98%
- Support for managed-service clients
- 24/7
What we do
Five practices, one accountable partner
Start with one practice and add more as trust builds. Every engagement has a written scope or service agreement.
Cybersecurity
Assessments, EDR, email security, training and privacy readiness.
Business Systems & ERP
Prometheus ERP and ERPNext, customized without limits, plus integration, automation and analytics.
Software & Cloud Development
Custom software, web and mobile applications, eCommerce, UX design and cloud engineering.
7 services
AI Solutions
AI strategy, Copilot, custom assistants and agents, private models, document automation and governance.
AI Solutions
AI that does real work, with people in control
We pick the few use cases worth doing, prove them on your own data, then build and govern them inside Microsoft 365, Prometheus ERP and your other applications. Because we also run your infrastructure and security, permissions, data quality, integration and support after launch are covered.
Where AI helps first
- Copilot, rolled out with permissions and data governance in order
- Assistants that answer from your approved documents, with sources
- Private AI on open-weight models on your servers
- Agents and document capture into ERP or CRM, with approvals
- AI policies, risk assessments and security testing
Prometheus ERP
An ERP that fits your business, not the other way around
Prometheus is our white-labelled ERP, built on the open-source ERPNext: accounting, inventory, sales, purchasing, projects, HR and manufacturing in one system. We deliver and support it, and customise it without limits.
Built for how you operate
- Editions for healthcare, labs, distribution, retail, legal, non-profit and more
- Custom apps, approvals, AI workflows, reports, print formats and portals
- Single sign-on (Entra ID, Google Workspace, Okta), OCR capture and APIs
- Nigerian taxes (VAT and withholding tax), naira and multi-currency accounting
Industries
Built around the way your sector works
Each sector has its own systems, regulations and pressure points.
How we work
How we take on your technology
One approach for managed services, security and Prometheus.
Assess
Your systems, risks and goals, and what success looks like.
Plan and scope
A written scope or service agreement: deliverables, responsibilities, response targets, costs in naira (or US dollars where a licence or service is priced in dollars).
Implement and secure
Deploy, migrate, integrate and harden, tested against agreed criteria.
Operate and improve
Monitoring, support, reporting and regular improvement reviews.
What clients say
Promatics implemented such a powerful platform that we had no break in service when our employees had to work from home during the COVID-19 pandemic. We were not concerned about how to shift to a remote working environment, because Prometheus made the transition seamless.
Network Manager, Healthcare Organization
Promatics has been an outstanding partner. Their team is professional, knowledgeable and customer-service driven. Their proactive, collaborative approach has been critical in helping us build an IT infrastructure that enables our success today and supports our long-term positioning.
Partner & CEO, Telecommunication Company
Promatics is an example of the way managed services should be done. They do their very best to make sure you succeed. If there is an issue, they step in immediately. We will continue to be a customer for years to come.
CIO, Restaurant Product Supplier
Case studies
Prometheus in production
Real Prometheus deployments by the Promatics team for organisations in laboratory distribution, pharmaceuticals, healthcare, education and energy.
Prometheus ERP deployment for DCL Laboratory Products (Ghana)
Promatics deployed Prometheus ERP for DCL Laboratory Products in Ghana, the diagnostics distributor's second country operation.
Prometheus ERP deployment for DCL Laboratory Products (Nigeria)
Promatics deployed Prometheus ERP for DCL Laboratory Products, a laboratory and diagnostics distributor operating in Nigeria.
Prometheus ERP deployment for Ejemen Diagnostic and Ambulatory Center (Nigeria)
Promatics deployed Prometheus for Ejemen Diagnostic and Ambulatory Center, a Benin City diagnostics and outpatient clinic.
Guidance for IT and business leaders
Choosing a managed service provider in Nigeria
What to define before talking to MSPs, questions that separate them, and a comparison checklist.
AI readiness checklist
A scored worksheet for strategy, data, permissions, security, governance and skills before you invest in AI.
ERP evaluation checklist
A vendor-neutral way to compare ERP systems: Nigerian requirements, scripted demos and a weighted scorecard.
Common questions
What does Promatics do?
An IT services company: managed and co-managed IT, cybersecurity and training, AI, Prometheus ERP and ERPNext, integration and custom software under one roof. See all services.
Where do you work?
Across Nigeria, mostly remotely, with on-site support arranged when needed.
Do you offer 24/7 support?
Yes, support and monitoring for managed-service clients. Priorities and response targets are set in each service agreement.
How is pricing structured?
Managed services are usually a predictable monthly fee based on users, devices and scope. Projects are quoted in naira (or US dollars where a licence or service is priced in dollars) from a written scope, with cost drivers explained before you commit.
Ready to talk about your technology?
Tell us what you need. We will connect you with the right people on our team.