Managed IT services
One agreement covers monitoring, support, management and security of your IT, for a fixed monthly fee.
Industries
IT and business systems for Nigerian transportation and logistics companies
In logistics, the product is being available, shipped and delivered on time. We keep dispatch, warehouse and drivers' tools connected and secure, and help your systems share data instead of re-keying.
Challenges we see
You run around the clock, across many locations, with staff rarely at a desk.
Operations never stop
Night and weekend dispatch, warehouse and driver issues: a locked account or dead printer stalls loads.
Many systems, little integration
TMS, WMS, vehicle tracking and telematics, accounting, portals, EDI: orders, proofs of delivery and invoices re-keyed.
Edge connectivity and power
Terminals, cross-docks and yards need reliable networks; remote sites often have one link, unsteady grid power.
Mobile and rugged devices
Tablets, handhelds, in-cab devices, scanners and printers to procure, enrol, update and replace fast.
Targeted attacks
Freight fraud, fake carrier identities, invoice redirection and ransomware exploit critical timing and payments.
How Promatics helps
Managed IT: one accountable provider, so dispatch is not stuck on hold or chasing vendors while systems are down.
24/7 help desk
Remote, for managed-service clients, drivers and night shifts included; priorities and response targets in the agreement.
Yard-to-office networks
Warehouse Wi-Fi, site-to-site links, fibre plus a second ISP or 4G/5G failover; UPS, inverter or solar.
Devices and sites
Rugged devices, printers and licences managed; cabling, phones and on-site work where your agreement includes it.
Layered security
Aligned with frameworks such as NIST CSF, with extra attention to email fraud and payment-change verification.
Fewer night calls
Self-service password resets and mobile device management.
Virtual CIO
Assessments, gap analysis and projects that fit the yard, the road and the office.
More detail
- Networks cover terminals, warehouses and offices, with backup power planned for critical equipment.
- Hardware procurement and inventory for workstations, handhelds, label printers and rugged devices, with warranty tracking.
- Software licence management across dispatch, office and mobile users.
- Cabling and phone systems for new terminals and expansions; on-site maintenance and installations where your service agreement includes on-site work.
- The virtual CIO checks that network capacity, hardware, software and security fit the way you work.
Connected systems
Keep your specialist platforms; we make them reliable, secure and connected. System integration lets orders, delivery confirmations and invoices flow without re-keying:
- TMS
- WMS
- Vehicle tracking
- Accounting
- Customer portals
Prometheus ERP can run accounting, purchasing, inventory, fleet-related costs, HR and projects in one place, connected to those platforms. AI document processing reads bills of lading, proofs of delivery and carrier invoices into your systems and flags exceptions, so fewer documents are keyed by hand.
Nigerian regulatory and operating context
| Topic | What applies |
|---|---|
| Vehicles, drivers and routes | Federal and state authorities set vehicle and driver licensing, roadworthiness and road safety requirements. We do not supply vehicle tracking hardware; we support the networks, devices and integrations that move tracking and dispatch data into your office systems. |
| Cross-border freight | Goods crossing borders involve the Nigeria Customs Service and, in the region, ECOWAS and AfCFTA trade arrangements. Connections to customs systems and your clearing agents must be reliable and secure. |
| Regulated and hazardous cargo | Carriers of petroleum products, chemicals or other regulated goods keep documentation under the relevant agency's rules, such as NMDPRA for downstream petroleum, often in your TMS or document system. |
| Data protection | Driver records, vehicle location data and customer information are personal data under the Nigeria Data Protection Act 2023 (NDPA), enforced by the Nigeria Data Protection Commission. Tracking employees' location needs a clear purpose and notice. |
| Tax and payments | Invoicing and payment workflows should reflect VAT and withholding tax treatment as your tax adviser advises. |
General information, not legal advice. Confirm your obligations with your legal, compliance and safety advisers.
Services for transportation and logistics
Document processing and automation
AI reads documents into your systems, routes requests and forecasts from data, with people reviewing exceptions.
Network and connectivity
Design, deployment and management of the wired, wireless and internet connections your organisation depends on.
System integration
Connect your applications so data is entered once, moves reliably, and failures are caught, not lost.
Cybersecurity services
Assessments, endpoint protection, email security, training, incident readiness, and 24/7 monitoring for managed-service clients.
Prometheus ERP
Promatics' own ERP on open-source ERPNext: industry editions, Nigerian configuration, delivered and supported by Promatics.
Related
Supply chain systems that support growth
What a supply chain system must do as you grow, warning signs, and a readiness checklist.
When duplicate data entry becomes an integration problem
Map re-typing, decide which system owns the data, then choose integration, process change or nothing.
Choosing a managed service provider in Nigeria
What to define before talking to MSPs, questions that separate them, and a comparison checklist.
Keep freight and data moving
Tell us about your terminals, warehouses and the systems your dispatchers depend on. We will suggest where to start.