Managed IT & Support

Data centre and hosting

Where your servers, applications and websites run affects their performance, security and cost. We help organisations choose suitable data centre and hosting providers, set environments up properly and manage them afterwards, without tying you to a single platform.

Who this service is for

A good fit if

  • You run servers in a back office or closet, where grid outages and heat are constant risks, and want them in a proper data centre environment.
  • Your applications or websites are hosted with a provider nobody on your team knows how to manage.
  • You need to compare hosting providers on cost, location, support and security.
  • Your hosting must be in Nigeria for contractual, sector or regulatory reasons.
  • You want someone to patch, monitor and back up hosted servers for you.

Another approach may suit you better if

  • You need a highly customised, cloud-native platform designed from the ground up. Our AWS engineering service is a better fit.
  • You only need a simple personal website with bundled hosting and no management.
  • You need physical rack space brokered for a large hardware estate. A specialist colocation broker may suit better.

What this service is

Data centre and hosting services cover where your servers, applications and websites physically and virtually run, and how that environment is set up and cared for. Options range from shared web hosting for a simple site, to virtual private servers, to full infrastructure in a local data centre or a public cloud region.

Promatics does not own data centres. We work with established providers, choose the right one for each workload and manage the environment on your behalf, as a project or as part of managed IT services.

Hosting providers we work with

  • Local data centres. Colocation and hosting in Nigeria, for example in Lagos and Abuja, where in-country hosting, lower latency for local users or sector expectations matter.
  • Amazon Web Services (AWS). Broad infrastructure and managed services, with the nearest large regions in South Africa and Europe. See AWS deployment and cloud engineering.
  • Microsoft Azure. A good fit alongside Microsoft 365 and Windows workloads, with regions in South Africa and Europe.
  • Google Cloud. Strong data and analytics services, with regions in South Africa and Europe.
  • DigitalOcean. Simple, predictable virtual servers and managed databases for smaller applications.
  • Akamai Cloud (formerly Linode). Cost-conscious virtual servers with straightforward management.
  • Bluehost. Shared hosting for small websites that do not need a dedicated server.

We choose based on the workload, not on any commercial arrangement. Mentioning a provider does not imply any partnership or reseller arrangement. No major public cloud region exists in Nigeria, and we never claim one.

Choosing a hosting approach

The right choice depends on a few practical questions:

  • Performance. How much computing power, memory and storage does the workload need, and how busy does it get?
  • Location. Does data need to stay in Nigeria? Which location gives your users the best connection, bearing in mind that overseas regions add latency?
  • Availability. How much downtime can you tolerate, and is redundancy across zones or sites worth the cost?
  • Security. Which services must be reachable from the internet, and how is administrative access protected?
  • Cost. What will it cost each month, including storage, bandwidth and backups, and how exposed is the price to exchange-rate movements if it is billed in US dollars?
  • Skills. Who will manage it, and how easily could another provider take it over?

For a deeper look at moving workloads to the cloud, see cloud services and migration.

Moving servers out of the office

Many organisations still run a server in a back room with limited cooling, unreliable backup power and little physical security. Moving it to a data centre or cloud region usually improves reliability and makes remote access easier. Before a move, we check whether the application vendor supports the new environment, whether licences transfer, how much bandwidth and what connectivity redundancy users will need to reach it and what the monthly cost will be compared with replacing the hardware and its UPS, inverter or generator support. Where keeping a server on site still makes sense, we say so and help you protect it properly.

Managing hosted environments

A hosted server needs the same care as one in your office. We patch operating systems, monitor availability and performance, manage firewall rules, renew domain names and SSL certificates, and back up data with off-site copies. Our backup and disaster recovery service covers restore testing and recovery planning for hosted systems.

Where you handle personal data, hosting choices relate to your obligations under the Nigeria Data Protection Act 2023, including its rules on transfers outside Nigeria. We explain the technical side; this is not legal advice.

What is included

The exact list is agreed in writing for each project. These are the usual deliverables and the usual boundaries.

Typical deliverables

  • A hosting review of current servers, applications, websites, providers and costs.
  • A provider and location recommendation, with estimates in naira (or US dollars where a service is priced in dollars).
  • Environment setup, including virtual servers, networking, firewall rules and access controls.
  • Migration of servers, applications or websites to the new hosting environment.
  • Operating system patching, monitoring and alerting.
  • Backups, with off-site copies and test restores.
  • Domain name and SSL certificate management for hosted services.
  • Documentation of the environment, credentials handling and support contacts.

Not included unless agreed separately

  • Hosting, data centre and cloud provider charges, billed by the provider.
  • Application development or changes to the software you host.
  • Software licences for operating systems, databases or control panels.
  • Physical hardware purchases, unless quoted separately.

What we will need from you

Most delays in this kind of work come from access and decisions, not from the technical build. Knowing these early keeps the project predictable.

  • Administrative access to current servers, hosting accounts and DNS.
  • Contact with your application vendors to confirm supported hosting configurations.
  • Decisions on data location, budget and acceptable maintenance windows.
  • A named contact who can approve changes and provider sign-ups.
Delivery

How the work is delivered

Each stage ends with something you can review before the next one starts.

  1. Review

    We inventory what you host today, where it runs, what it costs and what problems you have.

    Output: Hosting review.

  2. Recommend

    We compare suitable providers and locations against your needs and propose an approach.

    Output: Recommendation and cost estimate in naira (or US dollars where a service is priced in dollars).

  3. Build and migrate

    We set up the new environment, move workloads in planned windows and test before cut-over.

    Output: Working hosting environment and test results.

  4. Manage

    We patch, monitor, back up and support the environment, and review costs and capacity regularly.

    Output: Regular reports and updated documentation.

Testing and handover

  • Administrative access uses named accounts and multi-factor authentication.
  • Firewall rules expose only the services that need to be public.
  • Backups are configured and a test restore is completed before go-live.
  • Monitoring alerts reach a named person for every hosted service.
  • Accounts with hosting providers are held in your organisation's name, so you keep control.

What affects the cost

We do not publish package prices. Each estimate is based on an agreed scope, in naira, with taxes shown separately. These are the things that move the number most:

  • The number and size of servers, applications and websites.
  • Performance, storage and bandwidth requirements.
  • Redundancy and availability requirements.
  • Data location and security requirements.
  • The level of ongoing management you want.

Questions buyers usually ask

Which hosting providers do you work with?

We work with Amazon Web Services, Microsoft Azure, Google Cloud, DigitalOcean and Akamai Cloud (formerly Linode), with local data centres where in-country hosting is needed, and with shared hosting providers such as Bluehost for simple websites. Naming these providers does not imply any partnership or reseller arrangement with them.

Can our hosting be in Nigeria?

Yes, through local data centres in Lagos and Abuja. The large public cloud platforms do not have a major region in Nigeria, so their nearest regions are in South Africa and Europe. Which is right depends on your NDPA transfer obligations and any sector rules, such as those of the CBN or NITDA. Support and backup processes may involve other countries, so we check each service and document where data is stored.

Whose name are the hosting accounts in?

Yours. We recommend that hosting and domain accounts belong to your organisation, with our access granted through named administrative accounts. That keeps you in control if you ever change providers.

Is hosting included in managed IT services?

Management of hosted servers can be included in a managed IT services agreement. The provider's own hosting charges are billed separately, either directly to you or passed through at cost as agreed.

Not sure where your systems should run?

Tell us what you host today and what matters most, such as cost, location or performance. We will reply to arrange a conversation.