Managed IT services
One agreement covers monitoring, support, management and security of your IT, for a fixed monthly fee.
Industries
IT, cybersecurity and ERP for Nigerian manufacturers
You have orders to fill, shipments to make and customers to keep informed. We look after the IT behind that work, from plant network and connected equipment to ERP, so your people focus on production.
Challenges we see
IT serves office, shop floor and field at once. Treat it as an afterthought and production pays.
Downtime stops the line
A failed switch or server, a generator-changeover dip or patchy floor Wi-Fi halts scanning, labelling, orders.
Flat networks
Sensors, scanners, printers and machine workstations share office networks: one infected laptop reaches production.
ERP falls behind
Nobody touches ERP, MRP or quality systems mid-run; postponed upgrades become risky projects.
Untracked assets
Software bought by department, lapsed warranties, no accurate inventory.
Slow site links
Plants, warehouses and head office on links never sized for cloud or video, often one ISP.
Ransomware and questionnaires
Costly downtime draws attackers; multinational and export customers want evidence of security controls.
How Promatics helps
Managed IT takes daily IT off your team, so production hours are not lost on hold or wondering which vendor to call:
24/7 help desk
Remote, for managed-service clients; on-site work, priorities and response targets per your agreement.
Segmented networks
Production kept apart from office traffic; redundant internet links; UPS and inverter for network and servers.
Licences and hardware
Renewals, true-ups and dollar-priced subscriptions tracked; business-class equipment through authorised channels.
Shop-floor equipment
Standard IT is ours; controllers and proprietary systems we share with your automation vendor, roles agreed.
Layered security
Aligned with frameworks such as NIST CSF: endpoint protection, email filtering, patching, access control, monitoring.
Tested backups
Recovery plans for ERP data, file shares and production records.
A virtual CIO runs assessments, gap analysis and projects. In-house IT? Co-managed IT covers patching, monitoring and projects; your team keeps ownership.
More detail
- Networks are designed for plants, warehouses and offices; licence user counts are tracked in one place.
- Hardware sourcing keeps warranty and asset records current.
- Cabling, phone systems and installations are coordinated with facility changes and line moves, so new equipment is set up correctly the first time and works with the rest of your technology.
- The virtual CIO confirms that network capacity, hardware, software and security match what the shop floor, the field and the office need, and builds an infrastructure plan you can grow on.
ERP and AI for operations
No need to replace your ERP: we support, patch, secure, back up and integrate it. When it no longer fits, Prometheus ERP runs it all in one system:
- Manufacturing
- Inventory
- Purchasing
- Sales
- Accounting
- Projects
- HR
AI and intelligent automation forecasts demand and maintenance from your own data, and reads supplier documents, certificates and work orders into your ERP.
Nigerian regulatory and operating context
| Topic | What applies |
|---|---|
| Data protection | The Nigeria Data Protection Act 2023 (NDPA), enforced by the Nigeria Data Protection Commission (NDPC), covers employee, customer and supplier data, including notifying the NDPC within 72 hours of becoming aware of a breach likely to risk individuals' rights and freedoms. |
| Product and sector rules | Makers of food, drugs, cosmetics and similar goods deal with NAFDAC; other products may need to meet Standards Organisation of Nigeria standards. Batch records, quality documentation and traceability depend on systems you can trust. |
| Customer security expectations | Multinational and export buyers may ask suppliers to show alignment with standards such as ISO/IEC 27001 or NIST guidance. |
| Baseline controls | ngCERT and NITDA publish advisories and guidance under the National Cybersecurity Policy and Strategy; the NIST Cybersecurity Framework is a sensible start for a plant. |
| Operations | Grid power and generator changeovers, multiple sites, imported components, dollar-priced inputs, multi-currency pricing and AfCFTA and ECOWAS trade shape setup. Imported equipment and parts clear through the Nigeria Customs Service; the ERP must handle VAT (7.5 %) and withholding tax correctly. |
General information, not legal advice. We help prepare controls and documentation; we do not certify compliance. Confirm obligations with your legal and compliance advisers.
Services for manufacturing
Network and connectivity
Design, deployment and management of the wired, wireless and internet connections your organisation depends on.
Cybersecurity services
Assessments, endpoint protection, email security, training, incident readiness, and 24/7 monitoring for managed-service clients.
Prometheus ERP
Promatics' own ERP on open-source ERPNext: industry editions, Nigerian configuration, delivered and supported by Promatics.
Backup and disaster recovery
Tested backups and a written recovery plan, so outages, ransomware or mistakes do not stop you.
Document processing and automation
AI reads documents into your systems, routes requests and forecasts from data, with people reviewing exceptions.
Related
ERP for heavy equipment manufacturers
Key ERP requirements for heavy equipment manufacturers, with a checklist for choosing or reconfiguring a system.
Supply chain systems that support growth
What a supply chain system must do as you grow, warning signs, and a readiness checklist.
A backup is not a recovery plan
Backups are copies; a recovery plan gets the business running again. What to add and test.
Talk to us about your plant and systems
Tell us how your facility runs today and where IT gets in the way of production. We will suggest a practical first step.