Industries

ERP, eCommerce and IT for Nigerian distributors and retailers

Commerce is customer-centric, digital-first and demands new capabilities faster than ever. We help distributors and retailers simplify both ends: the customer experience and the systems behind it.

Challenges we see

More channels and tighter margins, for distributors, wholesalers and retailers of every size.

Untrusted inventory

Warehouse, stores and online shop disagree: overselling, or stock sitting unused.

Unconnected channels

POS, eCommerce, marketplaces, EDI and accounting apart; orders and adjustments re-keyed.

Hidden import costs

Freight, duty, clearing charges and exchange-rate swings on dollar-priced goods not allocated.

Batches and returns

Lot and expiry tracking for regulated or perishable goods; returns pile up.

Guesswork reordering

Someone notices low stock, instead of rules and sales history.

Store tech and power

Terminals, Wi-Fi and PCs secured, supported and kept running through grid outages.

How Promatics helps

Cloud technology is essential for omnichannel, but far from easy. We work both ends:

  1. ERPPrometheus or another ERP: one record of items, stock, purchasing, sales, accounting.
  2. eCommerceMobile-first B2B portals and storefronts reading live stock and pricing.
  3. IntegrationPOS, marketplaces, EDI, carriers and accounting linked, no re-keying.
  4. ReportingDashboards on sales, margin and stock for buyers, managers, finance.

AI agents

Read emailed orders and quote requests and prepare them in Prometheus for approval.

Document processing

Supplier invoices read automatically; forecasting models flag stock risks early.

Managed IT

24/7 remote help desk for managed-service clients; response targets in the agreement.

Stores and warehouses

Networks with redundant links, power backup for POS and warehouse devices, layered security (NIST CSF).

People still approve orders, prices and purchases.

What managed IT also covers
  • System design and networking for stores and warehouses.
  • Software licence management, and hardware procurement and inventory for POS and warehouse devices.
  • Cabling and phone systems, and on-site systems maintenance where your agreement includes it.
  • A virtual CIO for strategic assessments, gap analysis and project management.
  • Direct coordination with your POS, carrier and telecom vendors.

Prometheus for distribution and retail

The Prometheus ERP edition for multi-location selling and supply:

  • Inventory and multi-store management
  • Batches, returns and credit notes
  • Landed cost vouchers
  • Taxes, charges, multi-currency
  • Auto-replenishment and reorders
  • Material requisitions

On-premises or in the cloud, including a local data centre in Lagos or Abuja, and extendable to neighbouring systems.

Nigerian regulatory and operating context

AreaWhat applies
TaxesVAT (7.5 %) correct by product and customer, withholding tax, and records the Nigeria Revenue Service and state revenue services can audit.
ImportingNigeria Customs Service duties and clearance: landed costs, tariff classifications and clearing-agent data should flow into the ERP. AfCFTA and ECOWAS trade adds its own documentation.
CurrencyDollar-priced stock and imports put exchange-rate changes straight into cost and margin; record the rate on each transaction.
TraceabilityFood, drugs, cosmetics and other regulated goods may need lot tracking and recall readiness under NAFDAC rules, built on accurate batch and expiry records.
Cards and privacyPCI DSS for card payments; the NDPA 2023 for customer data; NDPA consent rules and NCC rules on unsolicited messages for promotions.
General information, not legal or tax advice. Confirm your obligations with your accountant, clearing agent and legal advisers.

Services for distribution and retail

Talk to us about your inventory and channels

Tell us how you sell, where your stock sits and which systems you run today. We will suggest a practical first step.